Privacy & Cookie Policy

1. Core Principles and Regulatory Compliance

This Policy outlines how TAIHOYA Corporation (hereinafter referred to as the "Company") processes Personal Data. We are committed to complying with the Personal Data Protection Act (PDPA) of the Republic of China (Taiwan), the General Data Protection Regulation (GDPR) of the European Union, and other applicable international privacy laws. We collect your data only on a lawful, fair, and transparent basis.

2. Categories and Sources of Data Collection

We may collect the following categories of Personal Data:

• Direct Collection: Name, institution/company name, job title, department, contact phone number, and zip/postal code.
• Automated Collection (Cookie Technology): IP address, browser type, device characteristics, operating system, domain records, and browsing behavior
• Special Items: Information regarding education and work authorization if provided through career applications.

3. Legal Basis and Purposes of Processing

In accordance with international legal standards, we process data only when there is a "legal basis":

• Performance of Contractual Obligations: To execute distribution agreements, process orders, and provide after-sales service.
• Legal Obligations: To comply with tax regulations, anti-money laundering requirements, or court orders.
• Legitimate Interests: For improving product safety, conducting market research, and maintaining information security.
• Consent: For marketing communications and non-essential cookies, we will obtain your explicit consent (Opt-in) in advance.

12. Data Sharing and Cross-Border Transfer

• Third-Party Service Providers: We may share data with vendors who assist in operations, such as cloud services, logistics, and payment platforms.
• International Transfer: Data is primarily stored in Taiwan. If cross-border transfer involves countries without an "adequacy decision," we will implement Standard Contractual Clauses (SCCs) or equivalent legal safeguards to ensure a level of protection consistent with the country of origin.

5. Cookie Policy and Management

We use cookies to optimize user experience:

• Essential Cookies: To maintain basic website security and navigation.
• Functional and Analytical Cookies: To understand user interaction and improve services.
• Marketing Cookies: To provide advertisements with higher relevance.
• Management: You may withdraw consent or refuse tracking through browser settings at any time; however, this may affect certain website functionalities.

6. Data Subject Rights

Regardless of your location, we guarantee the following rights:

• Right of Access and Rectification: To inspect and correct your data.
• Right to Erasure (Right to be Forgotten): To request the deletion of data under statutory conditions.
• Right to Restriction of Processing: To request that we cease using your data for specific purposes.
• Right to Data Portability: To obtain your data in a structured, commonly used format.
• Right to Withdraw Consent: To cancel marketing authorizations at any time.

7. Security and Retention Period

We employ industry-standard technologies (such as SSL encryption) to protect Personal Data. The retention period for data shall be determined by the duration of the collection purpose, the term of the agreement, or the statutory limitation period.

8. Contact Us and Grievances

If you have any privacy-related questions or wish to exercise your legal rights, please contact our Data Protection Office:

• Company Name: TAIHOYA Corporation
• Address: 6F., No. 189, Bo’ai 1st Rd., Kaohsiung City, Taiwan (R.O.C.)
• Official Website: Please refer to our official website's "Contact Us" section for current contact methods.